Last Updated: August 19th, 2024
 

1. Introduction
 

Welcome to Studio Alkhemist Inc. (“Company,” “we,” “us,” or “our”). By accessing or using our website (www.alkhemist.com) and services, including but not limited to laser facials, specialty laser treatments, chemical peels, microneedling, RF microneedling, laser hair removal, tattoo removal, and the purchase of professional skincare products (collectively, the “Services”), you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our Services.
 

2. Company Information

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• Legal Entity: Studio Alkhemist Inc. (a corporation)

• Business Address: 1620 Notre Dame Ouest, Montreal, Quebec, Canada

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3. Jurisdiction
 

These Terms & Conditions are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein. Any legal actions or proceedings related to your access to or use of the website or Services shall be governed by the laws of Quebec.
 

4. Services
 

We offer a variety of skincare treatments, including but not limited to laser facials, specialty laser treatments, chemical peels, microneedling, RF microneedling, laser hair removal, and tattoo removal. We also sell professional skincare products. All Services are subject to availability and we reserve the right to discontinue or modify any Service at any time without notice.

5. Pricing and Payment
 

All payments for Services are to be made in person upon the completion of your appointment. We reserve the right to change our pricing at any time without prior notice.

6. Memberships
 

We offer memberships that can be canceled at any time without penalty. Membership benefits, terms, and conditions are subject to change, and continued use of membership services constitutes acceptance of any changes.

7. Refund and Cancellation Policy

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• Treatment Refunds: If you are unsatisfied with the results of your treatment, please contact us to discuss your concerns. Refunds may be issued on a case-by-case basis.

• Product Refunds: We do not accept returns or offer refunds for any skincare products purchased.

8. Client Responsibilities
 

Clients are required to complete all necessary forms and waivers prior to their appointments, providing accurate and complete information. Clients are also required to follow all pre-care and aftercare instructions.
 

9. Prohibited Activities
 

You agree not to engage in any of the following prohibited activities:

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• Misusing or attempting to misuse our website or Services.

• Attempting to interfere with the security or functionality of our website.

• Using our website to post or transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable content.

• Copying, modifying, or distributing any part of the website or Services without our express written consent.

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10. Intellectual Property
 

All content on our website, including but not limited to images, text, trademarks, and reviews, is the property of Studio Alkhemist Inc. You do not have the right to use, reproduce, or distribute any content from our website without our express written permission.
 

11. User-Generated Content
 

We do not allow user-generated content on our website. All content, including comments and reviews, are owned and controlled by Studio Alkhemist Inc.
 

12. Privacy and Data
 

Your privacy is important to us. Please refer to our separate Privacy Policy at www.alkhemist.com/privacy-policy for information on how we collect, use, and protect your personal data.
 

13. Cookies and Tracking
 

Our website uses cookies and similar tracking technologies as provided by Wix Studio. These technologies help us understand user behavior and improve your experience on our website. By using our website, you consent to the use of these technologies.
 

14. Limitation of Liability
 

To the fullest extent permitted by law, Studio Alkhemist Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content.
 

15. Dispute Resolution
 

Any disputes arising out of or relating to these Terms & Conditions, whether in contract, tort, or otherwise, shall be resolved through binding arbitration in accordance with the rules of the Province of Quebec. By using our Services, you agree to waive any right to a trial by jury or to participate in a class action lawsuit.
 

16. Modifications to Terms
 

We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services following the posting of revised Terms & Conditions means that you accept and agree to the changes.
 

17. Termination

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We reserve the right to terminate your access to our Services or website at any time, without notice, for any reason, including, without limitation, breach of these Terms & Conditions.

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18. Contact Information

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If you have any questions about these Terms & Conditions, please contact us at hello@alkhemist.ca.